Louise Francis, author of Memoir of a Corporate Refugee - The Resilient Entrepreneur Handbook talks to us about the clues that tell us we are close to burnout, what to do when life is like and out-of-control bus, how gratitude can lead to daily happiness and how to be less reactive to situations and propel yourself to bounce forward and be more resilient.

Ann Handley, author of Everybody Writes and Chief Content Officer at MarketingProfs is our guest. We discuss how writing is like doing pushups, why the written word remains an important tool in a day of multimedia, what it takes to tell your unique business story and why being helpful is the best call to action you can take.