Karen Matthews has over 22 years experience in national and international retailing, franchising and brand management. She’s an innovative leader who operates by an intuitive style of “inside out” leadership. Her personal mantra is to “inspire people to be the best that they can be”. In this interview we talk about leadership, strategic planning and marketing. Host, Suzi Dafnis.

Erik Qualman is the author of “Socialnomics: How social media transforms the way we live and do business”. Why businesses have no choice but to use social media, what areas of social media to focus on if you have few resources and what to do before you try and sell using social media. Host, Suzi Dafnis.